Originally Aired - Wednesday, January 29 • 3:45 PM - 4:45 PM
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Location: Gramercy West
Title: Cultural Arts Ticketing and Engagement: Digital Transformation for Increased Customer Insights and Streamlined Operations
Description:
Join us for a panel discussion featuring industry leaders who have successfully navigated digital transformations in cultural arts ticketing and engagement. Venue and vendor experts will delve into the motivations behind their digital transformation journeys, key successes, challenges encountered, and future directions. Attendees will gain valuable insights into leveraging digital technologies to enhance customer insights and operational efficiency in cultural arts organizations.
Key Learning #1: Strategic reasons cultural arts organizations embark on digital transformation journeys.
Key Learning #2: Common obstacles and successful strategies for overcoming them in the implementation of digital solutions.
Key Learning #3: Emerging trends and innovations shaping the future of ticketing and engagement in cultural arts, including the role of data analytics and customer experience.
Ability Level: All
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